What CastAi Can See
- Your congregation only. CastAi signs in to CAST with a short-lived key issued for one congregation. CAST refuses that key for any other congregation, and the database itself keeps each congregation's records apart.
- Only through CAST. CastAi reads your talks, speakers' answers, special weekends and outlines through CAST, which hands over what the task needs and nothing more.
- Contact details only when needed. CAST stores email addresses, phone numbers and payment handles encrypted, one by one. They are opened only for the task at hand: the speaker CastAi is writing to, not your whole directory.
What CastAi Can Do
- A short, fixed list of actions. Record a speaker's answers, update a speaker's contact details, and book a speaker who has agreed by email. An emergency message to other coordinators goes out only after you approve it. Anything else goes to your approvals list as a suggestion for you to decide.
- Nothing that changes settings, access or money. CastAi cannot change your congregation's settings, add or remove a login, change your Google or payment settings, or send email from anywhere but your congregation's own Gmail.
- Everything is recorded. Every change CastAi makes appears in your console's activity log, with any personal details in the entry encrypted.
A Message Is Information, Never an Instruction
CastAi reads email from speakers and coordinators, and anyone can write anything in an email. So CastAi treats every message, spreadsheet cell and web page as information to act on for you, never as instructions to itself.
A message that asks for your list to be sent somewhere, for someone new to be copied in, or for a setting to be changed is flagged to you. It is not carried out.
Replies go only to the person who wrote, to your congregation's own inbox, or to addresses CAST already holds for that talk.
Where CastAi Runs
- CastAi uses Anthropic's Claude through Anthropic's commercial service. Under Anthropic's commercial terms, what CastAi sends is not used to train Anthropic's models.
- CastAi sends only what each task needs. Whole directories, schedules and inbox histories are never handed over at once.
- CAST keeps no record of CastAi's conversations with the model, only the activity-log entry for each thing it did.
- The keys CastAi uses are kept only on CAST's servers, never in a web page, a spreadsheet or our code.
Before CastAi Starts for Your Congregation
- It is given its own identity, which works for your congregation only.
- It is set up with the rules on this page.
- Its actions are limited to the list above. Everything else waits for your approval.
- It does a practice run on your congregation's information, and you review it before anything is sent.
You Are in Control
- Ask us to pause CastAi at any time, and we pause it the same day.
- You can ask for a record of everything CastAi did for your congregation.
If Something Goes Wrong
If CastAi sends something it should not have, or we suspect its access was misused, we pause it, withdraw its key, check the activity log for everything it touched, and tell you the same day. It does not run again until the cause is fixed. To report a concern, email cast@igsglobal.net.
Last reviewed October 1, 2026. See also Security at CAST.